Built for Every
Workflow.
From e-commerce logistics to regulated support lines to inbound sales — see how different teams deploy Vaakya Labs agents.
E-Commerce & Logistics
Data-Driven AgentLive package tracking, order modifications, and delivery ETAs — pulled directly from your database.
Your customers call to ask "where is my order?" and get an instant, accurate answer sourced from the exact row in your orders table. No scripts, no hold music, no hallucinated tracking numbers.
"Where is my order #8492?"
→ SELECT status, eta FROM orders WHERE id = 8492
← In Transit — arriving today by 4 PM
"Can I change my delivery address?"
→ SELECT editable FROM orders WHERE id = 8492 AND status != 'shipped'
← Yes — address updated to 42 Maple St.
"I want a refund for order #7201"
→ SELECT refund_eligible, reason FROM orders WHERE id = 7201
← Refund initiated — ₹1,299 to original payment method in 5-7 days.
85%
WISMO deflection
< 400ms
Avg. response
0
Wrong tracking #s
Customer Support
Rulebook AgentStrict FAQ handling and policy-compliant troubleshooting — every answer verified against your rulebook.
Your support line handles policy questions with surgical precision. The agent consults your exact rulebook, delivers compliant answers, and gracefully deflects anything outside scope.
"What's your return policy for electronics?"
→ RULEBOOK → Rule #R-204: Electronics, 30-day window
← Electronics can be returned within 30 days with original packaging.
"My laptop broke after warranty — can you fix it?"
→ RULEBOOK → Rule #R-312: Post-warranty, paid repair options
← Warranty has expired. I can connect you with our paid repair service.
"Tell me the CEO's salary"
→ GUARDRAIL → off_topic (confidence: 0.99)
← ⛔ Deflected: "I'm here to help with product and support questions."
100%
Policy-compliant
47
Rules indexed
0
Off-topic leaks
Inbound Sales Qualification
Hybrid AgentLead qualification powered by specific qualifying rules, backed by live CRM data for context.
Inbound leads are qualified in real time against your specific criteria. The agent follows your qualification rulebook while pulling live data from your CRM to enrich context and route leads accurately.
"I need voice agents for my 200-person support team"
→ QUALIFY → Rule #Q-01: Team size ≥ 50 → Enterprise tier
← ✓ Qualified as Enterprise. CRM: New lead created, routed to AE.
"What's the pricing for a solo founder?"
→ QUALIFY → Rule #Q-04: Team size < 5 → Self-serve tier
← Directed to self-serve signup page with Starter plan details.
"We process 10K calls/day in healthcare"
→ QUALIFY → Rule #Q-02: Volume ≥ 5K + regulated industry → Priority
← ✓ Priority Enterprise lead. Slack alert sent to sales team.
3x
Faster qualification
24/7
Lead capture
92%
Routing accuracy
Don't see your use case? We build custom agent configurations for any workflow.
Try the Live Demo